JOB DESCRIPTION: LICENSED MASTER SOCIAL WORKER (LMSW)

Position Title: Licensed Master Social Worker (LMSW) Department: Behavioral Health & Integrated Care

Reports To: Licensed Clinical Social Worker

(LCSW) Supervisor / Clinical Director Employment Type: Full-Time

Location: Community Health Center (FQHC) FLSA Status: Full-Time / Exempt (or Non-Exempt depending on schedule)

ORGANIZATION SUMMARY

Heritage Health and Housing, Inc. is a Federally Qualified Health Center (FQHC) dedicated to delivering comprehensive, high-quality, patient-centered healthcare and supportive social services to underserved, economically disadvantaged, and diverse individuals and families.

Operating with a deep commitment to community wellness and health equity, Heritage Health and Housing integrates primary medical care, behavioral health, dental services, and supportive housing programs to address both the medical and social determinants of health. Our multidisciplinary care teams work collaboratively to provide culturally competent, compassionate care that empowers patients and strengthens the community.

POSITION SUMMARY

The Licensed Master Social Worker (LMSW) provides comprehensive biopsychosocial assessments, structured supportive counseling, crisis intervention, care coordination, and psychoeducation under the clinical supervision of a Licensed Clinical Social Worker (LCSW) or Clinical Director within an integrated Federally Qualified Health Center setting.

The LMSW works collaboratively with primary care clinicians, behavioral health staff, and supportive housing teams to connect underserved patients to essential healthcare, mental health, substance use, and social resources, addressing both acute behavioral health needs and broader social determinants of health.

DUTIES AND RESPONSIBILITIES

· Biopsychosocial Intakes & Screenings: Administer standardized psychosocial assessments, behavioral health screenings (e.g., PHQ-9, GAD-7, AUDIT-C, DAST-10, SBIRT), and social determinants of health (SDOH) evaluations under the clinical supervision of an LCSW.

· Supportive Counseling & Skill Building: Provide structured short-term supportive counseling, adjustment counseling, psychoeducation, and emotional wellness support to individuals, families, or groups coping with acute life transitions, chronic illness diagnoses, grief, and mild-to-moderate behavioral health distress.

· Crisis Support & De-escalation: Provide immediate de-escalation, supportive intervention, and basic crisis management under the direct guidance of a supervising LCSW or clinical provider; formulate structured safety plans with patients and assist with crisis referrals.

· Care Coordination & SDOH Resource Navigation: Collaborate with Heritage Health and Housing's supportive housing programs, legal resources, food security networks, vocational programs, and external social service agencies to ensure patients receive essential wraparound assistance.

· Collaborative Treatment Planning: Contribute to interdisciplinary treatment plans, documenting patient-identified goals, barriers to care, and social support networks in alignment with supervising clinician oversight and organizational policies.

· Warm Handoffs & Ambulatory Integration: Facilitate warm handoffs between primary care medical providers and behavioral health services, assisting patients with navigation through appointments, specialty referrals, and continuous care engagement.

· Documentation & Regulatory Compliance: Document all client contacts, screenings, collateral consultations, care coordination activities, and progress notes within the Electronic Health Record (EHR) within established timeframes adhering to HIPAA and clinic documentation standards.

· Supervision & Professional Development: Actively participate in regular individual and group clinical supervision with a licensed LCSW to fulfill New York State licensure advancement requirements, discuss clinical cases, and uphold clinical standards of care.

QUALIFICATIONS

· Licensure: Current, active, and unencumbered license and registration as a Licensed Master Social Worker (LMSW) in the State of New York (or scheduled to sit for NYS licensure examination within a defined onboarding period).

· Education: Master's Degree in Social Work (MSW) from an accredited school of social work recognized by the Council on Social Work Education (CSWE).

· Experience: Minimum of one (1) to two (2) years of social work experience (including relevant graduate field placement internships) in community health, outpatient mental health, medical social work, substance use treatment, or supportive housing environments.

· Core Competencies: Knowledge of community-based resources, social determinants of health, crisis de-escalation techniques, and supportive counseling principles. Ability to manage multiple priorities in a dynamic clinic setting.

· Technical Competency: Familiarity with Electronic Health Record (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook).

· Interpersonal & Cultural Sensitivity: Excellent active listening, empathy, and interpersonal communication skills; demonstrated dedication to treating diverse, underserved community members with dignity and respect.

· Language Skills: Bilingual proficiency in English and Spanish (written and verbal) is highly preferred.

WORKING CONDITIONS & PHYSICAL DEMANDS

Work is conducted in an ambulatory community health center and integrated clinical office environment.

The role involves frequent face-to-face and telehealth interactions with patients exhibiting varied psychiatric, emotional, and social needs. Regular computer usage, record documentation, and phone communication are required.

The position may require moving throughout clinical exam areas and collaborating in multidisciplinary spaces. Occasional travel between clinic locations or affiliated supportive housing sites may be required.

Heritage Health and Housing, Inc., is an equal opportunity employer.

Heritage Health and Housing, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, sexual orientation, gender identity or expression, veteran status, or any other legally protected status under applicable federal, state, and local laws. 

Please email candidate@heritagenyc.org or press the mail button to apply.